Trouble seeing words in editor

💁🏻‍♂️Support
#1

Bug report

For some reason i cannot see anything when i go into editor, but in preview i can see as seen below.

Screenshot 2023-05-16 at 4.39.15 pm
Screenshot 2023-05-16 at 4.39.15 pm1920×1677 65.6 KB

Screenshot 2023-05-16 at 4.39.52 pm
Screenshot 2023-05-16 at 4.39.52 pm2462×2154 223 KB

Below is the error message i get by checking the developer tools.

Screenshot 2023-05-16 at 4.37.02 pm
Screenshot 2023-05-16 at 4.37.02 pm1110×264 49.8 KB

I have tried uninstalling it and re-installing it and it still does not work.

Environment

  • Platform: macOS
  • Platform version: Ventura 13.3.1
  • App Version: 5.5.3

How to reproduce

I am unsure how to reproduce this error as it is still affecting me at this current moment.

#2

Hi James,

Thanks for the report.
The error looks nothing to do with the issue.
What themes do you use? Can you try using the default editor theme?

#3

Hi Takuya,

Thanks for the fast response.
The theme i was running before was “Material Ocean UI”.
I have changed everything to the default theme and its still the same problem.

Screenshot 2023-05-17 at 3.07.58 pm
Screenshot 2023-05-17 at 3.07.58 pm2460×2152 319 KB

#4

Thanks for the update.
That’s strange.

  • Is the text invisible on the editor, or is the editor completely empty?
    • You can check it by selecting text in the editor. Can you select text or not?
  • Have you installed other third-party plugins? What if disabling/uninstalling them?
  • Do you remember when the issue started happening?
  • Which font do you use? Does changing the editor font solve it?
  • Does that happen on another computer as well if you have?
#5

Hi Takuya,
The problem has been resolved by resetting the settings to default.
I think I installed a plugin that was not good.
Thanks for the support Takuya, I really appreciate it and so far I’m loving the app!!!

1 Like
#6

Good to hear that it’s resolved!