Trial expired but can't seem to make payment?


(Mitch Stanley) #1

Bug report

Write the description of the issue here.
I put my card details in a few days before my trial was set to expire. Now it says my trial has expired and when I look at the billing page I can see my invoice is unpaid, but there doesn’t seem to be a button to pay it. How do I pay?

P.S - Love this app!


(Takuya Matsuyama) #2

Hi Mitch,

Thank you for reporting.
I checked that you have successfully made a payment at 2018/12/24 19:05:16.
Inkdrop is using Stripe for payment and sometimes it delays processing payments for some reason.
In your case, it delayed the payment process for 1 hour.
Sorry for the confusion and thank you so much for purchasing Inkdrop :smiley:

For someone who also encountered the same problem, please try to wait at least for several hours.


(Mitch Stanley) #3

Thank you! :slightly_smiling_face: