- I have checked the troubleshooting
Bug report
Environment
- Platform: Pop!_OS (based on Ubuntu)
- Platform version: 22.04 LTS
- App Version: 5.11.9 rev 76
How to reproduce
The desktop app is not launching. This problem started today, after I accepted a number of system and package updates. I’ve rebooted twice, but the problem persists. The System Monitor shows that 6 Inkdrop processes are running when I launch Inkdrop.
Seeing some errors with libcanberra-gtk-module, I followed the suggestion from the troubleshooting page to install some packages that could be missing:
sudo apt-get install libgconf2-4 libcanberra-gtk-module libgnome-keyring0 gnome-keyring
I got errors with the installation of most of those packages, but when I tried libcanberra-gtk-module alone it installed. Still, it didn’t seem to make any difference.
I saw the recent announcement Security Update: Turnstile enabled on the client apps. Please update, but it looks like I was already on the latest version of the 5.11.* series.
I rely on Inkdrop daily. Should I try reverting to an older version? It doesn’t look like a new version was pushed in the last few days.
Thanks!
Here is the runtime log I get when I launch the app from the command line with the --enable-logging option:
run-time log
Gtk-Message: 00:13:14.532: Not loading module “atk-bridge”: The functionality is provided by GTK natively. Please try to not load it.
(inkdrop:37910): Gtk-WARNING **: 00:13:14.574: GTK+ module /snap/inkdrop/76/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.
Gtk-Message: 00:13:14.574: Failed to load module “canberra-gtk-module”
(inkdrop:37910): Gtk-WARNING **: 00:13:14.575: GTK+ module /snap/inkdrop/76/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.
Gtk-Message: 00:13:14.575: Failed to load module “canberra-gtk-module”
app:info Creating app window +0ms
[37997:0622/001314.685756:WARNING:sandbox/policy/linux/sandbox_linux.cc:404] InitializeSandbox() called with multiple threads in process gpu-process.
app:info Initializing inkdrop app.. +142ms
app:info Starting the main process.. +1ms
app:info axios default config: { proxy: false, httpAgent: undefined, httpsAgent: undefined } +1ms
app:info Starting a session +48ms
(node:37910) [DEP0040] DeprecationWarning: The punycode module is deprecated. Please use a userland alternative instead.
(Use inkdrop --trace-deprecation ... to show where the warning was created)
(node:37910) UnhandledPromiseRejectionWarning: Error: /snap/inkdrop/76/gnome-platform/usr/lib/x86_64-linux-gnu/libstdc++.so.6: version GLIBCXX_3.4.31' not found (required by /snap/inkdrop/76/usr/lib/inkdrop/resources/app.asar.unpacked/node_modules/leveldown/build/Release/leveldown.node) at process.func [as dlopen] (node:electron/js2c/node_init:2:2617) at Module._extensions..node (node:internal/modules/cjs/loader:1874:18) at Object.func [as .node] (node:electron/js2c/node_init:2:2844) at Module.load (node:internal/modules/cjs/loader:1448:32) at Module._load (node:internal/modules/cjs/loader:1270:12) at c._load (node:electron/js2c/node_init:2:17993) at TracingChannel.traceSync (node:diagnostics_channel:328:14) at wrapModuleLoad (node:internal/modules/cjs/loader:244:24) at Module.require (node:internal/modules/cjs/loader:1470:12) at require (node:internal/modules/helpers:147:16) (node:37910) UnhandledPromiseRejectionWarning: Unhandled promise rejection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). To terminate the node process on unhandled promise rejection, use the CLI flag –unhandled-rejections=strict(see https://nodejs.org/api/cli.html#cli_unhandled_rejections_mode). (rejection id: 1) app:info Finished starting the main process +200ms app:info Command line argument: /snap/inkdrop/76/usr/lib/inkdrop/inkdrop +0ms app:info Arguments: /snap/inkdrop/76/usr/lib/inkdrop/inkdrop +0ms app:info Command line argument: --no-sandbox +0ms app:info Arguments: --no-sandbox +0ms app:info Command line argument: --enable-logging +0ms app:info Arguments: --enable-logging +0ms (node:37910) UnhandledPromiseRejectionWarning: TypeError: Cannot read properties of undefined (reading 'localPouch') at handleSessionStatusChange (/snap/inkdrop/76/usr/lib/inkdrop/resources/app.asar/main.js:2:42302) at Emitter.simpleDispatch (/snap/inkdrop/76/usr/lib/inkdrop/resources/app.asar/node_modules/event-kit/dist/emitter.js:64:14) at Emitter.emit (/snap/inkdrop/76/usr/lib/inkdrop/resources/app.asar/node_modules/event-kit/dist/emitter.js:257:28) at h.setStatus (/snap/inkdrop/76/usr/lib/inkdrop/resources/app.asar/main.js:2:9236) at h.init (/snap/inkdrop/76/usr/lib/inkdrop/resources/app.asar/main.js:2:8767) at async xe.start (/snap/inkdrop/76/usr/lib/inkdrop/resources/app.asar/main.js:2:31494) at async Z (/snap/inkdrop/76/usr/lib/inkdrop/resources/app.asar/main.js:2:115510) at async /snap/inkdrop/76/usr/lib/inkdrop/resources/app.asar/main.js:2:1194673 (node:37910) UnhandledPromiseRejectionWarning: Unhandled promise rejection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). To terminate the node process on unhandled promise rejection, use the CLI flag–unhandled-rejections=strict` (see Command-line API | Node.js v26.3.1 Documentation ). (rejection id: 2)
[37910:0622/001315.262988:INFO:CONSOLE:2] “Uncaught (in promise) TypeError: Cannot read properties of undefined (reading ‘onSync’)”, source: file:///snap/inkdrop/76/usr/lib/inkdrop/resources/app.asar/browser-main.js (2)
[37910:0622/001315.263054:INFO:CONSOLE:2] “Uncaught (in promise) TypeError: Cannot destructure property ‘sync’ of ‘this.main.dataStore’ as it is undefined.”, source: file:///snap/inkdrop/76/usr/lib/inkdrop/resources/app.asar/browser-main.js (2)
