- I have checked the troubleshooting
I’ve installed a fresh copy of Windows 11 and updated it to the latest version in Windows update.
I installed a couple of apps: Chrome, Firefox, Spotify, 1password, Sophos Home
I then installed Inkdrop.
However, when I run Inkdrop, it starts 3 process which in total take up 20-50% of my cpu but never actually loads.
Sophos did not report any issues with the app.
I also tried uninstalling, turning on windows developer mode, restarting, redownloading, then reinstalling
When installing, I do see the initial installing window. When that closes, nothing happens. I do see the three processes in Task Manager and I do see Inkdrop as an installed program in “Apps & Features”. However, I didn’t see “Inkdrop” in either of the program files directories (not sure what the exact folder is supposed to be though.)
Computer is a Lenovo Yoga 370
Copied from System:
|Processor||Intel® Core™ i5-7200U CPU @ 2.50GHz 2.71 GHz|
|Installed RAM||8.00 GB (7.85 GB usable)|
|System type||64-bit operating system, x64-based processor|
|Pen and touch||Pen and touch support with 10 touch points|
|Edition||Windows 11 Pro|
|Experience||Windows Feature Experience Pack 1000.22000.376.0|
- App Version: Whatever version was available for download today.
How to reproduce
- Open app from start menu.
- Nothing happens
- Look in Task Manager to see 3 Inkdrop processes sucking up CPU
- Wait for a while. Still nothing happens
Is there a log file kept somewhere?