Folders gone

I started the program this morning and all of my folders and files are gone. My name and the gear icon are no longer there either. It opened to a new daily note and everything else is gone.

Bug report

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  • Platform: (macOS/Windows/Ubuntu/iOS/Android)
  • Platform version: (Mojave/10/16.04)
  • App Version: (4.3.0)


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Hi Pat,

Thank you for the report.
So, you can’t see any folders, notes, even your name or settings icon. Looks like the whole UI is corrupt for some reason.
I checked the database and your notes are not lost.
As you reported this: Uncaught(in promise), you are using third-party plugins. That might be causing the issue.
Also, it could happen when the app failed to auto-update. Please try reinstalling the latest version from here.

Can you share a screenshot and provide your environment and app version? Please fill in the template.

He said it’s resolved. (@Pat_Smith Please reply on the user forum instead of replying to the notification email directly next time)

Yes, the issue is resolved.

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