Doesn't exit "Syncing..." state

Bug report

Immediately after the start of the application, synchronization begins and cannot be completed. I tried it on 2 different desktops (different Internet providers). At the same time, if I enable VPN, there is a chance that the notes are successfully synchronized. Network diagnostics is performed without errors every other time. The error is most often a connection timeout.


  • Platform: Windows
  • Platform version: 10 Pro 21H1
  • App Version: 5.4.3

Hi Dmitriy,

Thank you for the report.
Did the issue start happening from v5.4.3?
So, do you mean that the “Syncing” state does not finish while the sync is working?
Can you please try waiting for an hour or so under a stable network?

Yes, the problem appeared in version 5.4.3.
Yes, the synchronization could not be completed. The traceroute was interrupted on the hoster’s side.
The next day, synchronization was restored from both desktops.

The Inkdrop server has been operational these days.
I think it has nothing to do with the Let’s Encrypt root cert issue.
As you mentioned that the traceroute was interrupted, there might be a routing issue on your network, perhaps?
Let me know if you found further information to investigate.