Cannot Login After Signup (401

šŸ’šŸ»ā€ā™‚ļøSupport
#1

Bug report

Environment

  • Platform: macOS
  • Platform version: Catalina 10.15.7
  • App Version: 5.5.1

How to reproduce

Attempt to login with email and password specified in account settings.

I am behind a proxy, proxy is configured in my config.cson and the application is passing the network test.

When I attempt to sign in I get an authentication error for my email address and password. Email and password work on website.

{
ā€œstatusā€: 401,
ā€œnameā€: ā€œErrorā€,
ā€œmessageā€: ā€œInvalid user credential: userId nor apiKey not specifiedā€
}

#2

The same thing here on windows platform

#3

Hi David,

Thanks for the report.
Iā€™ve checked the access log but I couldnā€™t find your access from the client app.
So, I suspect you might be trying to log in with the wrong account, like Gmail?
Can you log in outside the proxy?